A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.

Customer Service

Your Rewards Account

For every dollar spent, you'll receive one reward point. You can redeem your reward points during checkout for cash savings on future orders. That's the Power of Petal Rewards.

Helpful Resources & Information

Our passion is everything flowers and we want to share! From tips on keeping your flowers fresh to seasonal decorating ideas to the meaning of flowers, we have you covered.

Main Location

8501 Germantown Ave.
Philadelphia, PA 19118
(800) 242-6002
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Business Hours

Mon - Fri: 9:30AM to 5PM
Saturday: 9:30AM to 5PM
Sunday: Closed

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We look forward to hearing from you! Once we receive this inquiry, one of our representatives will reach out to you shortly.

Policies & Procedures

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Complete Policies & Procedures

A Word from Our Customers